Mura Support
We're here to help you get the most out of Mura. Contact our team directly or browse common questions below.
01 Direct Contact Options
If you are experiencing issues with Mura, have feedback, or need help with your account or local data, please reach out directly:
Email Support
Send us an email and we will get back to you within 24–48 hours.
Developer Website
Visit developer page to check updates and news.
02 Frequently Asked Questions
How does Mura process my study notes?
Mura relies primarily on on-device local AI (LLaMA 3.2 engine) to generate active recall cards and mindmaps directly on your device without sending data to external servers.
What if I need to restore or delete my local data?
All your data is stored locally in your app's sandbox. You can clear your data anytime from the in-app settings under "Clear All Data", or export your cards to markdown format.
How can I report a bug or suggest a feature?
You can send bug reports or feature requests directly to emiryarici9@gmail.com with details about your device and operating system version.
03 Privacy & Data Rights Support
For privacy-related requests or data inquiry rights under GDPR / CCPA, please refer to our full Privacy Policy or email us directly: